Frequently Asked Questions

Insightful questions and answers for solicitor firms.

Firm's Profile

  • How can my firm access a profile on your website?

    To access a profile of your solicitor firm, simply click on the "For Solicitors" button on any of our pages, and then go to "Sign Up". Follow the instructions to provide essential details about your firm.

  • Is there a cost associated with accessing a profile?

    No, accessing a basic profile is free of charge. However, there are additional features like "PRO Solicitor" profiles and boosted search positions that can be availed for a fee.

  • Are there options to enhance my firm's visibility on the platform?

    Yes, we offer premium features that allow your firm to boost its search position and gain additional visibility. These features come at an additional cost and can be managed from your firm's dashboard.

  • What information should my firm include in its profile?

    Your firm's profile should include basic information, a customized description, details about legal specializations, information about employees, reviews from your clients and other. Providing comprehensive and accurate information will enhance your profile's attractiveness to potential clients.

Working With Enquiries

  • Is there a verification process for client enquiries?

    Client enquiries undergo a verification process to ensure authenticity. This helps maintain the quality of leads for solicitor firms. Verified client enquiries are those that meet our criteria and have been confirmed as legitimate legal inquiries.

  • Can my firm target specific geographical areas or types of legal cases?

    Yes, your firm can will have access to quote enquiries that align with your specific geographical location and legal specializations. This ensures that you receive relevant enquiries tailored to your expertise and location.

  • Are there limitations on the number of enquiries my firm can receive?

    There is no limit on the number of enquiries your firm can receive. However, to maintain fairness and provide equal opportunities to all firms, we may have certain measures in place to manage the distribution of enquiries.

Other

  • How are client reviews managed on the platform?

    Clients can leave reviews for your firm based on their experiences. These reviews are visible on your firm's profile. You have the option to respond to reviews and address any concerns raised by clients.

  • Is there customer support available for solicitor firms?

    Yes, we have a dedicated support team to assist solicitor firms. You can reach out through the contact form on the website or directly from your firm's dashboard.

  • Is there a review moderation process for client feedback?

    Yes, there is a review moderation process in place to ensure the authenticity and fairness of client feedback. Reviews that violate our guidelines or appear to be fraudulent may undergo a moderation process.